Inclined with particular PlayPark Inc. policies, as provided on the company’s website and subsites, there are certain penalties amongst the violators of the company’s Code of Conduct. It is also the responsibility of all the customers to be aware of PlayPark Inc. Policies, violations, and penalties as agreed upon in the PlayPark End User License Agreement. However, claims of ignorance of such information shall not be excused. Listed below are the general penalties maintained by PlayPark Inc. as a company.
There are also game-specific account penalties, which you can find by checking the appropriate links at the bottom part of this page. In most cases, game-specific account penalties will take priority over our general company account penalties. However, please remember that depending on the nature of each violation, either company or game-specific penalties may apply, the choice of which, rests on the sole discretion of PlayPark Inc – Dream of a New World’s Game Masters.
Please read through the listed violations carefully. For any questions or concerns, please contact https://bit.ly/DNWESupport.
Important Reminders Regarding Violations and Penalties
- All listed penalties presented are arranged into fair standards dependent on the general nature of each offense but are still subjected to any necessary adjustment as deemed by the sole discretion of Playpark Inc.
- All violations are validated through the actual observation of Dream of a New World’s Game Masters. Playpark Inc. and the game itself have no obligation of presenting evidence related to any cases it has ruled upon.
- All penalties listed above can be issued on a per-instance basis, resulting in an accumulation of 1st offense penalties or an automatic 3rd offense penalty, depending on the number of violations committed. The choice of recourse in such cases is entirely at the discretion of Playpark Inc.
IMPORTANT: PLAYPARK ACCOUNT PENALTIES
Players are advised to safe-guard their own accounts as they are responsible for any actions done using it. Accounts that are caught for illegal activities will face penalties as stated, regardless of whether the illegal activities were done by the rightful owner or otherwise. Please be guided accordingly by the Game Policy, Penalty, and Offenses.
Listed here are the general account penalties maintained by PlayPark as a company. There also exist game-specific account penalties. In most cases, game-specific account penalties will take precedence over our general company account penalties. However, please remember that depending on the nature of each violation, either company or game-specific penalties may apply, the choice of which, rests on the sole discretion of Asiasoft Inc.
Please read through the enumerated violations carefully. For questions or concerns, please contact PlayPark Customer Support.
Penalties
GENERAL MISCONDUCT |
1st Offense |
2nd Offense |
3rd Offense Onward |
| Perjury, Reporting False Incidents | 3-Day Temp. Ban | 10-Day Temp Ban | Account Suspension |
| Circulating False Information | 3-Day Temp. Ban | 10-Day Temp Ban | Account Suspension |
| Misuse of Message Boards | 3-Day Temp. Ban | 10-Day Temp Ban | Account Suspension |
| Inappropriate Behavior (In-game)/Unruly Behavior towards a GM/Staff (In-game and onground) | 3-Day Temp. Ban | 10-Day Temp Ban | Account Suspension |
GRAVE MISCONDUCT |
1st Offense Onward |
||
Refund Abuse / Fraud / Buying from Refunded Diamonds
|
Indefinite Tradeblock ~ Account Block | ||
| Use of prohibited In-Game Name(Impersonation of NPC Names, Sexual context, Vulgarity, Names that is/may be illegal or may be protected by trademark or proprietary rights laws) | Force Name Change | ||
| Promotion of Private Servers(Any attempt to advertise private servers for Dream of a New World is strictly prohibited as it will greatly affect the community and may possibly lead to scamming of players’ login information) | 30-Days Account Suspension | ||
| Promotion of Exploits. | Indefinite Account Suspension | ||
| Game Hacking and Promotion of Hack ToolsUsage of third party software, memory editors, BOT programs, trainers or debuggers (hack tools) in altering the Game which may/may not lead to an unfair disadvantage in game play over other players.(Speed hack, god mode hack, auto-click, auto-loot, no skill cooldown, item hack, AoE hack, map hack, dungeon hack, possession/generation of duplicate or hacked items, inventory space hack, selling or advertising of RMT sites, bot programs, hack tools, hack, and phishing sites or other similar cheat programs/services) | Account Suspension | ||
| Exploitation of Bugs/Glitches(Players who discover any bugs or glitches in game should report the situation to the Community Managers immediately. Players will be penalized if they are found to be making use of the bug/glitch for their own interest, regardless if the course of action may or may not lead to an unfair advantage in game play over other players) | Indefinite Account Suspension | ||
| Attempting to Defraud a Community Manager or any PlayPark Staff | Indefinite Account Suspension | ||
| Account Theft or Hacking (Primary Hacker and Accomplices) | Account Suspension | ||
| Impersonation(Impersonation of GMs, CMs, PlayPark staff that will mislead or cause confusion to other players) | Indefinite Account Suspension | ||
| Abusive Voice record shout | Penalty | ||
| Vulgarity | 3-Day Mute Block | ||
Illegal Trading and Dealings
Real Money Trading (RMT)
Users are prohibited to advertise the intent to or commit the act of buying, trading, selling, sharing, or transferring access to items or any other game-related feature to another account or player through transactions involving the use of real money. This is a serious offense and your account and related accounts can be suspended indefinitely.
Refund
As stated in our Terms of Service, Players are prohibited to make a refund as DNW has a no refund policy. Accounts will be suspended indefinitely and will be evaluated by the team according to the extent of the case.
Important Reminders Regarding Violations and Penalties
- All penalties listed above are arranged into standards dependent on the general nature of each offense, but are subject to any adjustment as deemed necessary by the sole discretion of PlayPark Inc.
- All violations are validated through the actual observation and investigation of the GMs. PlayPark has no obligation to present evidence related to any cases it has ruled upon.
- The repetitive offense also calls for an increasing fine with no cool down immunity which players can choose to have their accounts permanently suspended.
- The choice of recourse in such cases is entirely at the discretion of Dream of a New World’s Game Masters and PlayPark Team.
Please be reminded that you also agreed to the PLAYPARK TERMS OF SERVICE when you created an account and played Dream of a New World.
Disclaimer: Game Policies are subjected to change without prior notice.
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